Privacy Policy

This Privacy Policy describes how AJX GROUP OF COMPANIES PTY LTD collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.shopajx.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” refers to any individual who accesses or uses our Services, including customers, website visitors, and any other users whose personal information we may collect.
By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not use or access the Site or Services.
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1. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy occasionally to reflect changes to our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.
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2. PERSONAL INFORMATION WE COLLECT
We collect the following categories of personal information:
Information You Provide Directly
• Contact Information: Name, address, email, phone number.
• Order Details: Billing/shipping address, payment method (via third-party processor), order contents.
• Account Information: Username, password, account preferences.
• Support Correspondence: Content of any communication you send us (emails, chat, forms).
Information Collected Automatically
Through the use of cookies and tracking tools, we may collect:
• Device Information: Browser, operating system, IP address.
• Usage Data: Pages viewed, time on site, click behavior, referring pages.
• Location Data: Approximate location based on IP.
Information from Third Parties
We may receive information from:
• Payment processors and gateways
• Marketing platforms or ad networks
• Web hosting or analytics services (e.g., Google Analytics, Meta Pixel)
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3. HOW WE USE YOUR INFORMATION
We use your personal information to:
• Provide and deliver products or services
• Process and confirm orders
• Respond to your inquiries and provide support
• Personalize and improve your experience
• Send updates, promotional messages (with your consent)
• Detect, investigate, and prevent fraud or misuse
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4. SHARING YOUR PERSONAL INFORMATION
We may share your personal data with the following:
• Service Providers: IT support, hosting, fulfillment partners, analytics tools
• Marketing Partners: To deliver targeted advertising (only with consent where required)
• Legal Authorities: When required by law, regulation, or legal process
• Corporate Affiliates: In connection with a business transfer, merger, or acquisition
We do not sell or rent your personal information.
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5. COOKIES AND TRACKING TECHNOLOGY
We use cookies and similar technologies to:
• Operate our website efficiently
• Remember your preferences
• Analyze traffic and usage patterns
• Deliver targeted advertisements
You can control or disable cookies via your browser settings. Please note that disabling cookies may affect website functionality.
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6. DATA SECURITY AN RETENTION
We implement commercially reasonable technical and organizational safeguards to protect your data. However, no method of transmission or storage is 100% secure.
We retain your data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
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7. YOUR PRIVACY RIGHTS
Depending on your jurisdiction, you may have rights under data protection laws, including:
• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Objection: Object to certain uses (e.g., marketing)
• Data Portability: Request transfer of your data
• Withdraw Consent: Where processing is based on consent
To exercise these rights, please contact us using the details below.
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8. CHILDREN PRIVACY
Our Services are not intended for individuals under the age of 16, and we do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us to have it removed.
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9. INTERNATIONAL DATA TRANSFER
Your information may be stored and processed in countries other than your own, including those that may not provide equivalent data protection. Where required, we rely on appropriate legal mechanisms for such transfers, such as Standard Contractual Clauses.
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10. THIRD PARTY LINKS
Our Site may include links to other websites not operated by us. We are not responsible for the privacy practices or content of these third-party websites. We recommend reviewing their respective privacy policies before engaging with them.
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11. CONTACT US
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: info@shopajx.com
Address: 239 Taylor Road St Albans, Vic 3021 Australia